Q – How can I apply / submit an application for this unit?
Q – I’m trying to register for a showing but there’s no availability?
Q – I’m not on island. Can I do a virtual showing?
Q – Is there an application fee?
Q – Can I apply by myself or do all occupants need to submit an application?
Q – What documents do I need to submit in addition to the application?
i) Copy of Photo ID ii) Verification of Employment – Pay Stub (Most recent 1 months worth). For Self employed individuals, please provide a copy of your most recent (2020) Tax Return (From 1040) showing the Adjusted Gross Income. iii) Copy of Bank Statements (Most recent showing available balance / average daily balance). Please make sure you submit ALL documents with your application otherwise it will be considered “incomplete”. Q – I’m relocating to Honolulu / Obtaining new employment. What do I need?
Q – How long does it take for an application to be approved once I submit it?
Q – When is the unit available? When is the earliest I can move in?
Q – How long can I hold an apartment before I start my lease? ii) – Our normal policy is to start the rental agreement within 3-5 days after an application is approved. Q – What is the “1st Month Special”?
A – You may apply online under Available Rentals > Select the Rental Property and Unit > Click on “Apply Now”.
A – Our showing schedule updates every Friday. Please check back to see the updated availability.
A – Unfortunately we are no longer conducting virtual showings. In-person showings are required for applications to be processed.
A – Yes, there is a $25.00 application fee per applicant.
A – We require all occupants over 18 years who will be living in the unit to submit an application.
A – You will need to provide:
A – Please provide a signed letter of employment (on company letter head) from your new employer. The letter will need to include your employment start date, pay rate, and position (full time, part time, etc.)
A – Approval time varies but normally we can approve applications in less then 2-3 business days once a fully completed application is received. If you do not hear back from us within 5 business days, the application has NOT been approved.
A – Unless otherwise stated, the unit is available immediately for move-in upon approval of an application.
i) – Unless otherwise stated, all units are available for immediate occupancy.
A – It is a reduced rental rate for the first 30 days of occupancy. We will prorate the 2nd month of rent after the first 30 days.
Q – What is the “Building Service Fee” and what does that cover?
Q – Is Parking Available?
Q – What is the Lease Term? Can I sign a shorter lease term.
Q – Are pets allowed? Q – Will you be making any renovations and / or cleaning the unit?
Q – I see there are some things in the unit that need fixing. Do you handle that?
Q – Can I put in my own Washer / Dryer?
Q – Do you accept Section 8 or Subsidized Housing?
A – The Building Service Fee covers general expenses associated with the unit. In most cases, it covers the following: Water, Sewer, Trash. The tenant will be responsible to pay for Electricity, Cable, Phone, Internet, etc.
A – For certain properties, we have available parking stalls. If there is not a stall currently available you may request to be put on a waiting list for the next available stall.
A – Our lease terms are a minimum of 6 months.
A – Yes, for most of our properties we allow pets for an additional fee. There are certain breed and weight restrictions.
A – The unit is being rented in “AS-IS” condition, meaning we will not be performing any renovations. However, we will ensure the unit has been professionally cleaned prior to move-in.
A – Yes! If there are repairs we missed we will address them appropriately.
A – No, we do not allow individual washer / dyers in the units.
A – We are currently not accepting any new subsidized housing at this time.